currency of information.
And the only way to get what you want is to ask.
Mobile Banking is a service that allows you to access your account information, transfer funds and pay bills with your mobile device.
You must first be a NetTeller Online Banking customer. Log in to online banking and click “Options”, then click “Mobile Settings” and select “Enable web access for your mobile device”. You will need to complete the sections and click ‘Submit’ and then ‘Confirm’.
Yes. You can use any mobile device that is web-enabled and allows secure SSL traffic. However, SMS Text messages will be sent to the cell phone number registered in NetTeller Online Banking.
Yes, use the same user ID and password as you do for NetTeller Online Banking.
There is no charge for Personal and Cash Management/Single Sign-On NetTeller Online Banking customers. However, data and usage charges may apply. Check with your mobile provider.
Yes. Both apps are available.
Only one-time, immediate transfers and bill payments may be entered.
The transfer cut off time is 6:00 p.m. Any transfer made after 6:00 p.m. will be made on the next day’s business.
If you have text responses enabled in NetTeller Online Banking, a confirmation SMS Text Message will be sent to your mobile device. If you do not receive a confirmation text message, double check to make sure the transaction went through. Cell phone carrier text message fees may apply.
New payees can only be added through NetTeller Online Banking. Mobile functionality is limited to sending payments to established payees.
Log in to NetTeller Online Banking and delete the payment from the main menu of the Bill Pay module.
Select the ‘Logout’ link to logout of mobile banking, then close your browser through your mobile device browsing options. Closing your browser will securely end your mobile banking login session.
Account data and login credentials are not stored automatically on your mobile device. Therefore, anyone who has access to your phone cannot login to your accounts. Do not add your login credentials to the memo pad or voice record them on your mobile device as this information could then be obtained by others. If possible, password-protect your mobile device.
If you are using the same phone number and provider, no changes are needed. If you switch providers and /or phone numbers, log in to your NetTeller Online banking account via the Internet on your PC and update your information by selecting Option and then Mobile Settings.
Log in to NetTeller Online Banking and select Options, Mobile Settings and deselect Enable web access for your mobile device and then click Agree.
When doing something sensitive on your mobile device or PC, like checking a bank account balance or making a payment, don’t use the free Wi-Fi in a coffee shop or other access points. Use your password-protected Wi-Fi at home to safeguard your account.
1.Your mobile device must be web enabled (Contract your mobile provider)
2.Your mobile network must allow secure SSL traffic. (Contact your mobile provider)
3.You must first enroll in Mobile Banking through NetTeller Online Banking before you can gain access.
If you do not receive a confirmation SMS Text Message due to a dropped call or lost signal, check your accounts and re-submit any transactions that did not process.
Check your phone’s setting to make sure you don’t have Alpha-only enabled on the keypad.